Trash System Crash
I have a post paid corporate connection. I paid my bill and received a confirmation stating the usual lines Thanks!! We confirm the receipt of your payment of --- amount and .... Just after this I received not one but three messages saying that Please pay your bill... I called up the customer support to be told that they are facing some problems with the system and I can ignore the messages If I have paid the bill . Man I was furious, I enquired "Can you please clarify what do you mean by If I PAID MY BILL when I have paid my bill and your system has confirmed that they have received the amount?" ( I have deleted that SMS , the only proof ) The executive quickly mutters something about the system is not reflecting the payment details and something more....when I asked What did you say, (the biggest mistake of my life), he goes at length to explain me his plight, how he is handling the outbursts of calls during system crashes and how he doesn't have to leak that the s...